Services

You can expect the best, customer focused service and advice from our NFI and factory trained technicians.

We service what we sell

At The Woodway, you are just not getting another piece of equipment.  We stand behind our products, have factory certified mechanics and a complete parts department!  Service is a big part of what we do. Not only do we service what we sell, we also provide ongoing service and support for even some of our competitors’ products. You can rest assured knowing our certified technicians will work diligently to repair your stove or equipment in a timely manner.

 

Professional Chimney Sweeps

Call today to schedule your chimney sweep 452-4002.

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NFI Certification

We have always been committed to giving our customers the safest and highest quality service available. We continue to do that today by maintaining certification through a national independently produced certification program for hearth professionals, National Fireplace Institute (NFI). We also have factory training on the products we carry.

 
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NFI Trained Technicians

The NFI training and certification is designed to maintain the highest standards available in the hearth industry. Nationwide, hearth professionals have studied and passed the rigorous NFI certification exams. For more information visit National Fireplace Institute online.

 

Power Equipment Services

The Woodway Power Equipment professionals carry certification from PES and Kohler. As factory authorized dealers we're confident that you'll have answers for your questions and source for any future maintenance issues.

Toyo and Monitor Repair Services

The Woodway Service Department services Monitor and Toyo heaters. We can install and repair your Oil Miser water heater as well.  With an emergency 24 hour service callout team, we are here when you need us day or night at 50 below or 50 above.